Whiteleys Retail and Leisure refurbishment

London & Metropolitan

Whiteleys Retail and Leisure refurbishment

Whiteleys is a 285,000 sqft Grade II listed retail and leisure centre in London and was being redevelopment and extended to create a show-piece shopping mall development.

CPC Role

Our project recovery specialists were engaged to review this redevelopment project which was suffering from some very significant structural and building services problems, during construction, which led to very extensive delays in the opening of the centre.

We investigated the causes for the delay in order to evaluate, financially, the disruption that had occurred, and to work with the client’s solicitors to put together and prosecute a claim against those liable.

The work entailed forensic research into what had gone on and the construction of critical path as-built programmes.  Our client was successful in making a very substantial financial recovery through the courts.

Project Overview


Project, programme & portfolio management
Construction Consultancy
Project Review/Recovery



"We carried out forensic research to establish the causes of construction delays with this redevelopment and helped the client’s solicitors to secure a substantial financial settlement"

Ian Wildgoose
Project Lead