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Responsible Business

We are a responsible business and take full accountability of the impact of our
operations on our people, clients, suppliers, local communities and the

Our sustainability and responsible business strategies consider and address
these impacts, providing a framework to manager and deliver our ESG

We have aligned our sustainability strategy to the most applicable United
Nations Sustainable Development Goals (UN SDGs) pledging our
commitment to assessing our impact and taking action to contribute to building
‘a better and more sustainable future for all’.

We will continue to innovate and invest in our services, processes and
activities to improve our social and environmental impacts for today and for
future generations.


Supporting our communities

We are supporting the health and wellbeing of our communities by working in partnership with local charitable organisations and our national charity partner, Mental Health UK.  We’ve donated food & supplies, home-baking equipment, IT equipment, bleed control kits and clothing.   We have sponsored local charities’ events and schools as well as hosting and taking part in regular fundraising events. 

We are creating job opportunities and work experience opportunities specifically from the local area, where we are delivering projects across the UK.

Our social value activities & partnering

We are partnering with Chapter One, Inspiring the Future and STEM as part of our active volunteering programme, where our staff our engaging with children and students, through face-to-face talks, webinars and workshops, to develop their skills for the future and promote our profession.

Chapter One

1:1 reading support for children


Inspiring the Future

Broadening young people’s horizons

STEM Ambassador Programme

Developing employability skills in schools and colleges

Sustainability & Our Environment

We are committed to ensuring that we take action to reduce our impact on the environment and actively contribute to building a sustainable future.  We have embedded sustainable business practices into our day-to-day operations including sustainable travel and waste reduction. 

We have a climate action group that are dedicated to driving initiatives that support our sustainability and environmental objectives, including raising awareness amongst our stakeholders.

We have been a carbon neutral business since 2021 and, as an SME in the UK, we were one of the early adopters to sign up to the Science-Based Targets Initiative, committing to reduce our carbon emissions to net zero by 2050.

CPC Carbon Reduction Plan

Supporting our clients

We are supporting our clients with strategic advice to build sustainable strategies and policies and develop their own net zero targets. 

We are also supporting our clients to develop and manage their physical delivery on sustainability such as refurbishing existing buildings and improving infrastructure to be more energy efficient. 

Providing a Great Place to Work

We are committed to making sure that we provide a great place to work for all of our colleagues.

We have developed robust processes and procedures to ensure that we are providing and safe spaces and working environments for our staff and associates. 

We have clear, transparent and fair working practices, offering equal competitive salaries, equal development opportunities and the flexibility to enable a sustainable work-life balance to be achievable and accessible for all.

Our workforce diversity is much higher than industry norms, but we are committed to do more in this area with robust targets around diversity.  Our values, company culture and policies foster equality and inclusion and we have a dedicated equality, diversity and inclusion working group that are developing and driving our initiatives every day.

CPC EDI Policy

Ethics & CPC

We act with integrity across all areas of our business operations, proactively building and maintaining a culture of professionalism, integrity and compliance. We vet our supply chain to make sure that they meet our expectations and we in-turn ensure that we are ethical in our behaviour and conduct towards them.

We have honest and respectful partnerships and a track record of building sustainable and long-lasting relationships amongst our clients, suppliers and people.

Service excellence is at the heart of our success and we ensure that we achieve this in an open, transparent and ethical way that meets the expectations of one of our key values – our principles.

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